Ahoy, fellow cruisers! We’re thrilled to have you aboard at This Cruise Life, where we set sail on a journey to bring you awesome products with our print-on-demand This Cruise Life Shop. To ensure transparency and a smooth shopping experience, we have outlined our refund policy below:

1. No Refunds: Due to the nature of print-on-demand, we do not offer refunds on any This Cruise Life products purchased from our store. This policy is in place to maintain the affordability of our products and continue offering exceptional value to all our customers.

2. Quality Assurance: We take great pride in the quality of our products. That’s why we selected a print-on-demand provider that we personally tested across multiple orders and products. In the rare event that you receive a defective or damaged product, please contact the customer support team within 14 days of receiving your order. Customer support will gladly assist you with a replacement or suitable resolution.

3. Exchange for Defective or Damaged Items: If you receive a product that is defective or damaged, we will be happy to exchange it for the same item. Please contact the customer support team at support@printful.com within 14 days of receiving your order, providing detailed information and clear images of the issue. You will be guided through the exchange process promptly.

4. Shipping Costs: For defective or damaged products, we will cover the shipping costs for sending the replacement item to you.

5. Cancellation Policy: As our products are made to order, we are unable to accommodate order cancellations once the production process has begun. Please review your order carefully before confirming your purchase.

Contact Us: For any inquiries, concerns, or assistance regarding our products or this refund policy, please reach out to Mark and Rocky at shop@thiscruiselife.com.

Thank you for your support of us on this journey. We look forward to providing you with outstanding products that allow you to celebrate This Cruise Life and appreciate your understanding of our refund policy.

Happy sailing!
-Mark and Rocky